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Telebet
  1. What should I do if I forgot my security code?
  2. What should I do if I would like to setup a Betting Account? (Note: Applicants must be age of 18 or above)
  3. What betting channels are available?
  4. Are there any other dedicated hotlines for betting if 1881/1885* lines are busy?
  5. Which telephone number should I call if I would like to bet on Triple-Trio/ Mark Six Quick Pick?
  6. Which service could I use when travelling overseas (including non-fixed lines calling from Macau and other countries)?
  7. What information shall I provide and any procedure to be gone through when placing a bet?
  8. What is the minimum/ maximum investment of Racing & Mark Six betting?
  9. What is the minimum/ maximum investment of football betting?
  1. What should I do if I forgot my security code?

    Please call our Customer Care at 1818 and our professional staff with be ready to provide you with the required assistance. To safeguard your interest, we will have to confirm your identity.

  2. What should I do if I would like to setup a Betting Account? (Note: Applicants must be age of 18 or above)

    Please bring along the following documents and visit any of our Off-course Betting Branches / Shatin Racecourse or Happy Valley Racecourse to complete the application.

    • Completed application form
    • Present your HKID, or other valid photo bearing identity card, passport or travel document.
    • Bank ATM card or personal bank account in Hong Kong
    • HK $100 deposit (can be used for betting)

  3. What betting channels are available?

    Once you have applied for a Betting Account successfully, you can now choose between the following channels and experience the new ways of betting: Telephone Betting, 1886 Telebet Automated Services, Online Betting Service (eWin), Mobile Betting Service and MangoDeluxe/ MangoCombo.

  4. Are there any other dedicated hotlines for betting if 1881/1885* lines are busy?

    You may use the following quicklines for betting:

    Racing and Mark Six Betting :

    Racing & Mark Six Quickline (Total Investment of each bet is HK$ 200 or above) 1833633 (English)

    *Racing & Mark Six Express Service (Total investment of 1st bet is HK$ 500 or above) 1889 (English)

    Football Betting:

    HKJC Football Quickline (Total investment of each bet is HK$ 200 or above) 26006555 (English)

  5. Which telephone number should I call if I would like to bet on Triple-Trio/ Mark Six Quick Pick?

    Please call 1886 Telebet Automated Services.

  6. Which service could I use when travelling overseas (including non-fixed lines calling from Macau and other countries)?

    Press "852" before our dialling number ( When using the service overseas, customer are advised to ensure compliance to the laws of their respective location).

  7. What information shall I provide and any procedure to be gone through when placing a bet?

    Account access:

    Please provide your Betting Account number (8-digit) and security code (6-digit) to our Telebet Service Assistant in sequence.

    Horse Betting:

    Please provide the bet-type, formula, race number, horse number(s) and unit investment amount to our Telebet Service Assistant in sequence.

    Football Betting:

    Please provide the bet-type, teams or match number, selection(s)  and unit investment to our Telebet Service Assistant in sequence.

  8. What is the minimum/ maximum investment of Racing & Mark Six betting?

    From 30 minutes before race 1 up to the last race starts, the minimum bet requirement applies as follows:

    • The minimum bet amount is HK$ 20 until 10 minutes before the start of each race.
    • The minimum bet amount is HK$ 50 during the last 10 minutes of each race.

    There is no minimum bet requirement during other service hours.

  9. What is the minimum/ maximum investment of football betting?

    • The minimum bet amount is HK$ 50+­ (HK$ 200 per bet for Handicap)
    • During racing peak period (1 hour before Race 1 up to the last race starts), customer should call Football Quickline, which requires minimum bet amount of HK$ 200.
    • The maximum bet amount: HK$ 50,000
    • The maximum bet amount per Telebet account on each betting day is HK$ 500,000.

    (+ Not applicable to individual bet type)

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