FAQ

Betting Channels
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Mobile Betting Service
  1. How can I apply for Mobile Betting Service?

  2. I do not have a betting account. How can I apply?

  3. Do I need to do the registration with the mobile service provider for the use of Mobile Betting Service?

  4. Do I need to upgrade my SIM card when there is new bet type?

  5. Does Mobile Betting Service support roaming service when I am travelling overseas?

  1. How can I apply for Mobile Betting Service?

    Please click here to view application procedures details.

  2. I do not have a betting account. How can I apply?

    You can apply for your betting account at all Off-Course Betting Branches / Racecourses.
    Or you may apply your betting account via Betting Account Online Application.
    Please click here to view betting account application details.

  3. Do I need to do the registration with the mobile service provider for the use of Mobile Betting Service?

    No. To use Mobile Betting Service, you just need to have a mobile device which can access the internet via WIFI (free or paid), 4G/3G, HSDPA or GPRS*, and meet the below requirements:

    1. The mobile device meets the prerequisites.
    2. You are an HKJC Web User and have the Web User Name associated with your valid betting account.

    *You may need to pay the data transmission fees charged by your mobile service provider. Please contact your mobile service provider for details.

  4. Do I need to upgrade my SIM card when there is new bet type?

    No. When there is system upgrade, such as new bet types are available, you will receive a message asking for installation of updates [a message will popup] when you activate the software of Mobile Betting Service. You are required to download and install the updated version of the software in order to continue using the service. No upgrade of your SIM card is required.

  5. Does Mobile Betting Service support roaming service when I am travelling overseas?

    Yes, provided that your mobile device can access the internet via WIFI (free or paid), 3G or GPRS, and meet the requirements of using Mobile Betting Service. However, you may need to pay the roaming service fees charged by your mobile service provider. Please contact your mobile service provider for details.