Betting Channels
Font Size

Online Betting Service
 
Prerequisite & PC Configuration
 
Register for Online Betting Service (eWin)
 
eWin Error Messages
 
Login eWin
 
eWin Display Problem
 
Betting by eWin
 
Other Functions
  1. Error message "Another session already logged on, this session will be terminated (103)" is displayed when using Funds Transfer or Account Records functions, what should I do?
  2. Error message "Status Unknown" is displayed after sending bets, what should i do?
  1. Error message "Another session already logged on, this session will be terminated (103)" is displayed when using Funds Transfer or Account Records functions, what should I do?

    Please check that whether you have logon another browser at your PC. If problem persists, please close all the browser windows and re-logon the service.

  2. Error message "Status Unknown" is displayed after sending bets, what should i do?

    You can check your transaction records by "Account Records" function for confirmation. Please refer to the following diagrams.

    Note: You can contact our Interactive Services Hotline 1818 if you have further enquiry.

    faq

    • Ref No. column displays the error message(s) which corresponds to the bet with “unknown” status
    • Close the [Bet Confirmation] window and click the [A/C Record] on the eWin to verify the result the resulting transaction record
    • In the [Current Session Record]. Follow the instruction and click [Transaction Record] to view whether the bet has been accepted or not
    • Recall [Transaction Record], you can see the bet has been accepted. Otherwise, the bet is not accepted

Racecourses & Entertainment
Sha Tin Racecourse
Happy Valley Racecourse
Racing Event
Racing Experience Guide
Public Riding Schools
Beas River Equestrian Centre
Horse Racing
Entries
Race Card
Current Odds
Results
Multimedia Showcase
SpeedPRO
Football
Fixtures
Current Odds
Results
Expert Column
Leagues
Cups & International Matches
Membership
About Membership
Happy Valley Clubhouse
Sha Tin Clubhouse
Beas River Country Club
The Beijing Clubhouse
The Racing Club
Charities & Community
The Charities Trust
Special Projects
Charity Activities
Community Engagement
Community Facilities
About HKJC
CEO Blog
Media Communication System
Operations & Season Highlights
Awards & Archievements
Career