FAQ

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Online Betting Service (eWin)
  1. How to apply eWin?

  2. What are the recommended system settings for eWin? (Dual Authentication Method)

  3. How to apply for Betting Account?

  4. What are the service hours of eWin?

  5. Can I use eWin while I am away from Hong Kong?

  1. How to apply eWin?

    You must be a Betting Account holder and in possession of a PC fulfilling the system requirements. You can then register as HKJC Web User and use eWin, to enjoy betting simply in a click.

  2. What are the recommended system settings for eWin? (Dual Authentication Method)

    Recommended Configuration (Dual Authentication Method)

    Desktop/ Notebook computer running Microsoft Windows 7/ Windows 8 / Windows 8.1/ Windows 10
    Hardware: 1.6-gigahertz (GHz) or higher processor with 1GB RAM or above

    Browser: Internet Explorer 10.0 / 11.0/ Microsoft Edge, Firefox, Google Chrome that supports 128-bit encryption, HTML5 and a zoom value of 100%

    Desktop/ Notebook computer running Macintosh OS X 10.12.2 

    Hardware: Intel Core 2 Duo 2.26-gigahertz (GHz) or higher processor with 2GB RAM or above
    Browser: Safari 10.0 that supports 128-bit encryption, HTML5 and a zoom value of 100%

    Screen Resolution: 1024 x 768 or above
    Internet Connection: 1.5Mbps or above


    Please click here to reference recommended PC configuration to access eWin.

    The absence of a particular PC configuration from the list does not mean that it is incompatible with the site. The above configuration will be subject to continuing testing and review.

  3. How to apply for Betting Account?

    You can apply for your betting account at all Off-Course Betting Branches / Racecourses. Or you may apply your betting account via Betting Account Online Application. Please click here to view betting account application details.

  4. What are the service hours of eWin?

    For details, please refer to Interactive Services – Service Hours.

  5. Can I use eWin while I am away from Hong Kong?

    The Online Betting Service with eWin is provided for use in the Hong Kong Special Administrative Region ("HKSAR") only and is governed by the Horse Race Betting Rules, Football Betting Rules, the Lotteries Rules and Betting Facilities Rules. It is the sole responsibility of any person who is located outside Hong Kong to check and comply with an appropriate laws and regulations before assessing or using the eWin. The Club and its subsidiaries shall not be responsible for any consequences arising from or resulting in any person using or attempting to use this Service from outside HKSAR. All bets place and all transactions made on or through this Service shall be deemed to be made in HKSAR and subject to the laws of HKSAR.